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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jaymie Monastirsky

Jaymie Monastirsky

July 11, 2025

5  out of  5
rating by Jaymie Monastirsky
"Melanie has been lovely!! Always pleasant and kind! She helped me get a quote within 20 minutes and helped with finalizing it within 24 hours. I had a different quote previously that she also submitted and followed up on for weeks despite the underwriters never responding. I didn’t even know that was possible! And she kept me informed every step, even taking time to call me with updates. I’m so happy with her service. Thank you!"
We responded:
"Thank you, Jaymie, for sharing your experience! I'm delighted to hear that Melanie provided such attentive and efficient service. It's wonderful to know she kept you informed and managed everything smoothly. If you need anything else, feel free to reach out!"
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Heidi Fronk

July 10, 2025

5  out of  5
rating by Heidi Fronk
"I’ve always had a great time with State Farm! Especially with Melanie, she was so helpful nice and got me in and out super quick! 5/5 recommend!"
We responded:
"Thank you, Heidi! I'm happy to hear about your positive experience with our office and Melanie's helpful service. We appreciate your recommendation and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Kristine Pierce

July 10, 2025

5  out of  5
rating by Kristine Pierce
"Our experience with Melanie was extremely pleasant and efficient. She is a wonderful asset to the State Farm Team. She went above and beyond and made it a smooth process to change from our prior insurance carrier."
We responded:
"Thank you for your review, Kristine! I'm happy to hear that Melanie made your transition to our services smooth and efficient. She's indeed a valuable part of our team. If you need anything else, feel free to reach out!"
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Erin Paxton

July 10, 2025

5  out of  5
rating by Erin Paxton
"Melanie was super helpful! Made the process easy and efficient for me with changing auto policies over to State Farm. Did everything over the phone with her and I’ll be saving $70 a month now! Highly recommend to anyone in the market for new car insurance."
We responded:
"Thank you, Erin! I'm happy to hear that Melanie made the process smooth and efficient for you. It's great to know you're saving money each month with your new policy. If you need any further assistance or have questions, feel free to reach out. Thanks for recommending us!"
Profile photo of Jeffrey Nelson

Jeffrey Nelson

July 10, 2025

5  out of  5
rating by Jeffrey Nelson
"Very good experience thanks to Nicole. Thank you so much Nicole Jimenez for helping me with everything. Jeffrey."
We responded:
"Thank you, Jeffrey! I'm happy to hear that Nicole was able to assist you so well. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Austin Phillips

July 8, 2025

5  out of  5
rating by Austin Phillips
"Great service from Cheyenne Pearson thank you"
We responded:
"Thank you, Austin! I'm happy to hear that Cheyenne provided you with great service. Our team is dedicated to delivering excellent support, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Rashida Williams

July 4, 2025

5  out of  5
rating by Rashida Williams
"Update to my previous review. I can't speak highly enough about Ms. Melanie Jimenez! She has provided exceptional service every single time. I needed several different quotes in a short amount of time. She never got frustrated, always listened and truly cared! Some people say they go the extra mile, she actually does! I am so grateful for you Melanie. Thank you again! This team has been amazing for our family. They do not upsell on any services that you don't need. They answer questions and treat you like you are family. Stacy and Vanessa are amazing. I appreciate their willingness to go the extra mile us."
We responded:
"Thank you, Rashida! We will always match the coverage to your specific needs. -JoAnn"
Profile photo of Dan Barber

Dan Barber

July 3, 2025

5  out of  5
rating by Dan Barber
"Melanie is a rockstar! Great communication and super helpful."
We responded:
"Thank you, Dan! I'm happy to hear that Melanie provided you with excellent communication and assistance. Our team is dedicated to delivering top-notch service, and it's great to know Melanie is making that happen. If you ever need anything else, feel free to reach out!"
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Chris Tansuche

July 1, 2025

5  out of  5
rating by Chris Tansuche
"Melanie was quick and great in getting us set in modifying the policy we currently have and saved us more on top of that! Really appreciated the help with this as it got resolved within the day!!"
We responded:
"Thank you, Chris! I'm happy to hear that Melanie was able to assist you efficiently and help you save more on your policy. It's wonderful to know everything was resolved quickly for you. If you need anything else, feel free to reach out!"
Profile photo of Willie Banks

Willie Banks

June 30, 2025

5  out of  5
rating by Willie Banks
"Needed to have a document updated urgently and Cheyenne Pearson went into action immediately. She was kind, courteous and professional. Outstanding customer service!"
We responded:
"Thank you for your review, Willie! I'm happy to hear that Cheyenne provided you with prompt and professional service. We strive to offer outstanding customer service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of Jacoby Wayne-Thompson

Jacoby Wayne-Thompson

June 27, 2025

5  out of  5
rating by Jacoby Wayne-Thompson
"Melanie Jimenez was such a great help! She was great with communication and was able to email me back and forth regarding all my questions for home insurance. I would definitely recommend her office to others, especially if this is your first time getting insurance."
We responded:
"Thank you, Jacoby, for your wonderful feedback! I'm delighted to hear that Melanie provided excellent communication and assistance with your insurance questions. We appreciate your recommendation and are always here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
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Joel Delos Santos

June 16, 2025

5  out of  5
rating by Joel Delos Santos
"Nicole is so helpful and really good assisting clients and knowledgeable on what she does. 5star service! Job well done Nicole and the whole team! Well recommended team!"
We responded:
"Thank you, Joel! I'm happy to hear that Nicole and the team provided such excellent service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Eddie M

June 16, 2025

5  out of  5
rating by Eddie M
"What a great place with great vibes! Melanie helped me get my apt insured !! 💫💫"
We responded:
"Thank you, Eddie! I'm happy to hear you enjoyed the positive atmosphere at our office. Melanie is fantastic, and I'm glad she could assist you with your apartment insurance. If you need anything else, feel free to reach out!"
Profile photo of Jennifer Dennison

Jennifer Dennison

June 13, 2025

5  out of  5
rating by Jennifer Dennison
"Ive been with State Farm for over 4 years. The level of customer service is extraordinary. Kim called me today out the blue to update me. I cannot be more thankful for the clear, professional and honest communication that comes from Kim (Rockstar) and State Farm. Big City business with a small town approach to their customers! Thanks Kim!!!"
We responded:
"Jennifer, thank you for taking the time out of your day to leave us a review! We love hearing about how Luis provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Andrea Pham

Andrea Pham

June 12, 2025

5  out of  5
rating by Andrea Pham
"Melanie Jimenez has been such a gem. She immediately took my call, was very responsive to what I needed and was more than knowledgeable on my request. She promptly emailed me the requested quotes and then some! I very much look forward to working with her again. She had great customer service, was very patient, knowledgeable, and well spoken."
We responded:
"Thank you for your review, Andrea! I'm delighted to hear about your positive experience with Melanie. Her dedication to providing excellent service and her expertise truly shine through. We're grateful to have her on our team and look forward to assisting you with any further needs. Let us know if there's anything else we can do for you!"
Profile photo of Austin Tury

Austin Tury

June 10, 2025

5  out of  5
rating by Austin Tury
"Excellent and friendly service! Melanie helped me through the process and it barely took any time at all. I highly recommend this team 😊"
We responded:
"Thank you for your review, Austin! I'm happy to hear that Melanie provided excellent and friendly service during your visit. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Brett Meci

May 31, 2025

5  out of  5
rating by Brett Meci
"Melanie was very helpful. Got rid of my old insurance and signed up with her and State Farm. Process was very easy and it was an easy move to transition over. Thank you!"
We responded:
"Thank you for your review, Brett! I'm happy to hear that Melanie was able to assist you in making the switch to State Farm so smoothly. We appreciate your trust and are here to help with any questions or needs you might have. Thanks for choosing us!"
Profile photo of Russ Walker

Russ Walker

May 28, 2025

5  out of  5
rating by Russ Walker
"Very easy to deal with, but expensive."
We responded:
"Thank you, Russ, for sharing your thoughts! I'm glad you found the process easy. I understand that cost is an important factor, and I'm here to help with any questions or concerns you might have. Feel free to reach out anytime!"
Profile photo of Carlos Diaz

Carlos Diaz

May 27, 2025

5  out of  5
rating by Carlos Diaz
"With prices going up everywhere, Nicole was super helpful in finding me the best coverage options within my budget. She made the process easy and stress-free. Highly recommend her!"
We responded:
"Thank you, Carlos, for sharing your experience! I'm happy to hear that Nicole was able to assist you in finding the right coverage options within your budget. Making the process easy and stress-free is what we strive for. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Alexa Guerrero

Alexa Guerrero

May 27, 2025

5  out of  5
rating by Alexa Guerrero
"Nicole Jimenez was amazing! As a new driver, I wasn’t sure what to expect, but she walked me through my best options and made everything easy to understand. Super helpful and professional, highly recommend!"
We responded:
"Thank you, Alexa, for sharing your experience! I'm glad Nicole was able to guide you through your options and make the process easy to understand. It's wonderful to know she provided such helpful and professional service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Ivan Gonzalez

Ivan Gonzalez

May 22, 2025

5  out of  5
rating by Ivan Gonzalez
"Muy buen servicio y muy profesionales y la señorita Nicole Jiménez es muy amable y se toma el tiempo para atenderte con profesionalismo y paciencia muy buena experiencia se las recomiendo"
We responded:
"¡Gracias, Ivan! Nos alegra saber que tuviste una experiencia tan positiva con nosotros. Nicole es un gran valor para nuestro equipo, y estamos contentos de que su amabilidad y profesionalismo hayan hecho una diferencia en tu visita. Si necesitas más ayuda o tienes preguntas, estamos aquí para ti. ¡Te esperamos pronto!"
Profile photo of Alexandria Belluomini

Alexandria Belluomini

May 20, 2025

5  out of  5
rating by Alexandria Belluomini
"Melanie Jimenez was absolutely wonderful when I had the pleasure of speaking with her over the phone a few weeks ago. She helped me save money by introducing me to the Drive Safe and Save Beacon Program. She took her time explaining in detail what the program was about and did not seem to mind my nor my husband’s endless questions. Melanie had a warm and kind tone and I’m pretty sure I could hear her smile over the phone during the course of our conversation. Thanks Melanie!"
We responded:
"Thank you for sharing your positive experience, Alexandria! We're pleased our team could take the time to thoroughly explain coverage options and address all your questions. At our agency, we believe patient, clear communication is key to helping customers make informed decisions. We appreciate you recognizing this approach—it’s what we strive for with every interaction."
Profile photo of Hawaii Home Remodel

Hawaii Home Remodel

May 19, 2025

5  out of  5
rating by Hawaii Home Remodel
"Great Services! Response to customer questions very quickly. Thank you Cheyenne"
We responded:
"Thank you so much for your feedback! I'm glad to know that Cheyenne was able to assist you promptly with your questions. We appreciate your trust in our services and are here for any future needs you may have!"
Profile photo of Julienna guzman

Julienna guzman

May 19, 2025

5  out of  5
rating by Julienna guzman
"Melanie is the best! Shes very helpful & just the sweetest human ! Definitely ask for her :)) ❤️❤️"
We responded:
"Thank you so much for your wonderful feedback! I’m glad to hear that you had a positive experience. Our team is here to help! If you have any more questions or need anything else, feel free to reach out!"
Profile photo of Kora

Kora

May 14, 2025

5  out of  5
rating by Kora
"I had a great experience working with Mel. She was professional and genuinely cared about helping me find the best coverage for my needs. Answered all my questions patiently. Highly recommend!!"
We responded:
"Thank you, Kora, for sharing your experience! I'm glad to hear that Mel was able to assist you so effectively and provide the coverage you needed. Her professionalism and dedication to helping our customers are truly valued. If you have any more questions or need further assistance, feel free to reach out anytime. Your recommendation means a lot to us!"