State Farm® Insurance Agent JoAnn Cuevas
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tiff
November 6, 2025
"It’s a nightmare trying to get a call back from a manager here."
Bryan Sulanke Jr.
November 6, 2025
"Melanie helped me save a significant amount of money on my car insurance and was even able to start me a life insurance policy. She was very professional and also personable. Every question I had, she was able to answer and she was patient with me through the process. Thanks so much Mel! ~Katelyn L."
"Thank you for your wonderful feedback, Katelyn! I'm delighted to hear that Melanie was able to assist you with your insurance needs. Her professionalism and personable approach are truly valued here. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Shelly M
October 29, 2025
"I seen Melanie Jimenez yesterday at State Farm. She was very helpful, took her time and answered all my questions. She’s personable and very knowledgeable. Thank you!"
"Thank you, Shelly! I'm happy to hear that Melanie provided you with such helpful and knowledgeable service. We appreciate your feedback and are always here to assist with any questions you may have. Let us know if there's anything else we can do for you!"
Kaleb White
October 28, 2025
"Melanie is amazing! She’s super helpful, knowledgeable, and always goes the extra mile to make sure you’re taken care of. She makes insurance simple and stress-free — I couldn’t ask for a better agent. Highly recommend her!"
"Kaleb, thank you for your wonderful feedback! I'm happy to hear that Melanie has been so helpful and knowledgeable in making your insurance experience simple and stress-free. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
Kade Sellers
October 28, 2025
"Melanie was extremely helpful in finding the best coverage for my vehicle, extremely professional and understood my needs and found me the best policy! 10/10 recommend Melanie!"
"Kade, thank you for your fantastic feedback! I'm delighted to hear that Melanie was able to assist you in finding the right coverage. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Lee Coleman
October 28, 2025
"Amazing service and very patient and professional thank you!!!"
"Thank you, Lee! I'm happy to know you appreciated the service and professionalism. Your feedback means a lot to us. Let us know if you need anything else!"
M Salazar
October 27, 2025
"Quiero agradecerle de corazón a Luis por todo lo que hizo por mí y mi familia. Ninguna otra compañía de seguros se había tomado el tiempo de venir hasta mi negocio, sentarse conmigo y explicarme las cosas con tanta paciencia y claridad. Luis revisó cada detalle de mi póliza, se aseguró de que mi negocio estuviera bien protegido y me ayudó a entender exactamente lo que estaba pagando. También me habló sobre el seguro de vida, algo que sinceramente no tenía en mente, y me explicó cómo puede ayudar a que mi familia esté bien si algún día me llega a pasar algo. Eso me llegó mucho, porque para mí la familia es lo más importante y saber que ellos estarán tranquilos me da mucha paz. Terminé moviendo todos mis seguros con él, incluyendo mi negocio, mi casa y mis carros, porque me dio mucha confianza. Luis es una persona honesta, amable y de buen corazón. Se nota que realmente le importa ayudar a la gente. Ya he recomendado a varios familiares y amigos porque sé que con él estarán en buenas manos. Si buscan a alguien que los trate como familia, Luis es la persona indicada."
"¡Gracias, M Salazar! Me alegra saber que Luis pudo brindarte el apoyo y la atención que necesitabas. Es un placer para nosotros asegurarnos de que tú y tu familia se sientan protegidos y comprendidos. Apreciamos mucho que hayas confiado en nosotros para manejar tus seguros y que nos recomiendes a tus seres queridos. ¡Estamos aquí para cualquier cosa que necesites!"
Alejandro Aguilera
October 24, 2025
"I recomend this location to all of my friends. Mariela Dominguez was a great help, she made me feel like a valued customer and helped me find the best deals for all my family."
"Thank you, Alejandro! I'm happy to hear that Mariela provided you with such excellent service and helped you find great deals for your family. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Allen Nelson
October 22, 2025
"Very polite and professional. Melanie. Is a benefit to State Farm. Thank you"
"Allen, thank you for your kind words! I'm delighted to hear that Melanie made such a positive impact. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Fanny abraham (Nailedxfanny)
October 22, 2025
"Amazing staff ! Very welcoming , mariela dominguez answered my questions and rven got me a good deal for my vehicles and home insurance.. thankyou !"
"Thank you, Fanny! I'm so happy to hear that Mariela and the team made you feel welcome and helped you with your insurance needs. We appreciate your kind words and are always here to assist with anything else you might need. Thanks for choosing us!"
Diego Paz
October 22, 2025
"Melanie is absolutely wonderful to work with! She took the time to explain all my options clearly and helped me find the best coverage for my needs. She’s professional, patient, and genuinely cares about her clients. I really appreciate how easy she made the entire process. Highly recommend her to anyone looking for a trustworthy insurance agent!"
"Thank you, Diego! I'm happy to hear that Melanie provided such excellent service and made the process easy for you. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Geovanni Pizano
October 16, 2025
"Any questions Melanie Jimenez is the person to go to. She is fast and will jump into fire to help you the best she can. %1000 recommend!!"
"Geovanni, thank you for your fantastic feedback! I'm delighted to hear that Melanie has been so helpful and responsive to your needs. Our team is committed to providing the best service possible. If you have any more questions or need assistance, feel free to reach out anytime!"
JoshuaMO
October 14, 2025
"Worked with Melanie Jimenez! She was awesome! Very kind, responsive and got the information we needed quickly! A pleasure to have as our State Farm agent!"
"Thank you, Joshua! I'm happy to hear that Melanie provided you with such excellent service. It's great to know she was able to assist you promptly and kindly. We appreciate your feedback and look forward to helping you with any future needs. Let us know if there's anything else we can do for you!"
Heather Lans
October 10, 2025
"I was referred by a friend and spoke with Mariela Dominguez and she was amazing to work with. She provided me with the exact coverage I needed, got me the appropriate discounts, and provided me with other options to save. I highly recommend this agency and Mariela!"
"Thank you for your review, Heather! I'm so happy to hear that Mariela was able to assist you with the coverage and discounts you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Rubith Marmolejo
October 10, 2025
"Great experience at this location, definitely would recommend Mariela she was very friendly and knowledgeable!"
"Thank you, Rubith! I'm happy to hear about your great experience with us. Mariela is indeed a valuable part of our team, and I'm glad she could assist you so well. If you need anything else, feel free to reach out!"
Andrea Jones
October 9, 2025
"Great customer service and great office to work with in full details"
"Andrea, thank you for your wonderful feedback! I'm happy you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if we can assist with anything else!"
Sandy Phillips
October 8, 2025
"I just have to say how great my agent Melanie Jimenez is!!! She is very efficient. You send an email leave a message. What ever you do. She responds right away. Just a great joy! I had to get a new vehicle and it was after 5 and she was still there to help me. Awesome agent!! Check out this State Farm office!! Great experience"
"Thank you, Sandy! I'm so happy to hear about your positive experience with Melanie. Her dedication and efficiency truly make a difference, and I'm glad she was able to assist you with your new policy. We appreciate your recommendation and are here for any future needs!"
C C
October 8, 2025
"I was able save money on my insurance with Melanie. I got better coverage to"
"Thank you! I'm happy to hear that Melanie helped you save money and find better coverage. Our team is dedicated to providing excellent service and ensuring you have the best options. Let us know if there's anything else we can do for you!"
Kristen Rodenburg
October 8, 2025
"I’ve been working with Melanie for a while now and she makes everything so painless! Any issue I’ve ever had she jumps on correcting it immediately and is just a peach to work with! I would recommend her 10 out of 10 times"
"Kristen, thank you for your wonderful feedback! I'm delighted to hear that Melanie has been making your experience so smooth and enjoyable. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Zen Zen Sounds
October 1, 2025
"Nicole, was very unprofessional it was unbelievable the lack of customer service skills and unprofessionalism that she displayed. I am so disappointed, I hope she doesn’t treat other people this way but she most likely does based on how comfortable she was with being extremely unprofessional. I should be surprised but I’m not with the way this generation is right now, it’s just really unfortunate to be treated so unkind. You never know what kind of a day a person is having, and I hope she learns to treat people more kind in the future."
"Hi Zen Zen Sounds, We take feedback like this seriously and want to clarify. Nicole has not had any interactions of the nature you’ve described. The only recent situation was last week with a gentleman calling about a claim who became upset when Nicole explained that our office cannot determine fault. Claims decisions are made directly by the insurance claims department, not in our office. Nicole is a kind and professional team member who always treats our clients with respect. We regret that there may have been a misunderstanding, and we encourage anyone with concerns about a claim to contact the claims department so they can get the answers they need. Thank you for sharing your perspective."
Jose Dominguez
September 26, 2025
"Insurance agent Mariela was extremely helpful with all my questions and concerns on my car insurance. She made it really easy to understand as she explained everything very well. Definitely recommend"
"Thank you, Jose! I'm happy to hear that Mariela was able to assist you with your insurance questions and concerns. It's wonderful to know she made the process easy to understand. We appreciate your recommendation! Let us know if there's anything else we can do for you."
evelyn
September 23, 2025
"Nicole Jimenez was super helpful throughout the whole process"
"Thank you, Evelyn! I'm happy to hear that Nicole was so helpful during your experience. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Erik Gomez
September 22, 2025
"Mrs. Cuevas was of great help very knowledgeable and understanding of all insurances"
"Thank you, Erik! I'm happy to hear that our officewas able to assist you with her expertise and understanding. We appreciate your feedback and are here if you need anything else!"
Jorge Hernandez
September 17, 2025
"I had a wonderful experience working with Nicole Jimenez. She was incredibly helpful from start to finish. Nicole strikes the perfect balance between professionalism and friendliness. She's approachable, knowledgeable, and made the entire process feel stress free. I definitely recommend working with her!"
"Thank you, Jorge! I'm happy to hear about your positive experience with Nicole. She truly embodies the professionalism and friendliness we strive for. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Pavel Umanzor
September 10, 2025
"⭐️⭐️⭐️⭐️⭐️ I had a great experience working with Nicole at JoAnn Cuevas - State Farm Insurance Agent. She made the process of setting up my auto and life insurance smooth and stress-free. Nicole took the time to answer all of my questions, explained everything clearly, and helped me find the coverage that worked best for my needs. I really appreciated her professionalism, patience, and genuine care. If you’re looking for someone knowledgeable and easy to work with, I highly recommend Nicole!"
"Thank you, Pavel! I'm delighted to hear about your positive experience with Nicole. She truly excels at making the insurance process seamless and ensuring our customers feel supported. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"