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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Geovanni Pizano

October 16, 2025

5  out of  5
rating by Geovanni Pizano
"Any questions Melanie Jimenez is the person to go to. She is fast and will jump into fire to help you the best she can. %1000 recommend!!"
We responded:
"Geovanni, thank you for your fantastic feedback! I'm delighted to hear that Melanie has been so helpful and responsive to your needs. Our team is committed to providing the best service possible. If you have any more questions or need assistance, feel free to reach out anytime!"
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JoshuaMO

October 14, 2025

5  out of  5
rating by JoshuaMO
"Worked with Melanie Jimenez! She was awesome! Very kind, responsive and got the information we needed quickly! A pleasure to have as our State Farm agent!"
We responded:
"Thank you, Joshua! I'm happy to hear that Melanie provided you with such excellent service. It's great to know she was able to assist you promptly and kindly. We appreciate your feedback and look forward to helping you with any future needs. Let us know if there's anything else we can do for you!"
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Heather Lans

October 10, 2025

5  out of  5
rating by Heather Lans
"I was referred by a friend and spoke with Mariela Dominguez and she was amazing to work with. She provided me with the exact coverage I needed, got me the appropriate discounts, and provided me with other options to save. I highly recommend this agency and Mariela!"
We responded:
"Thank you for your review, Heather! I'm so happy to hear that Mariela was able to assist you with the coverage and discounts you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Rubith Marmolejo

October 10, 2025

5  out of  5
rating by Rubith Marmolejo
"Great experience at this location, definitely would recommend Mariela she was very friendly and knowledgeable!"
We responded:
"Thank you, Rubith! I'm happy to hear about your great experience with us. Mariela is indeed a valuable part of our team, and I'm glad she could assist you so well. If you need anything else, feel free to reach out!"
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Andrea Jones

October 9, 2025

5  out of  5
rating by Andrea Jones
"Great customer service and great office to work with in full details"
We responded:
"Andrea, thank you for your wonderful feedback! I'm happy you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if we can assist with anything else!"
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Sandy Phillips

October 8, 2025

5  out of  5
rating by Sandy Phillips
"I just have to say how great my agent Melanie Jimenez is!!! She is very efficient. You send an email leave a message. What ever you do. She responds right away. Just a great joy! I had to get a new vehicle and it was after 5 and she was still there to help me. Awesome agent!! Check out this State Farm office!! Great experience"
We responded:
"Thank you, Sandy! I'm so happy to hear about your positive experience with Melanie. Her dedication and efficiency truly make a difference, and I'm glad she was able to assist you with your new policy. We appreciate your recommendation and are here for any future needs!"
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C C

October 8, 2025

5  out of  5
rating by C C
"I was able save money on my insurance with Melanie. I got better coverage to"
We responded:
"Thank you! I'm happy to hear that Melanie helped you save money and find better coverage. Our team is dedicated to providing excellent service and ensuring you have the best options. Let us know if there's anything else we can do for you!"
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Kristen Rodenburg

October 8, 2025

5  out of  5
rating by Kristen Rodenburg
"I’ve been working with Melanie for a while now and she makes everything so painless! Any issue I’ve ever had she jumps on correcting it immediately and is just a peach to work with! I would recommend her 10 out of 10 times"
We responded:
"Kristen, thank you for your wonderful feedback! I'm delighted to hear that Melanie has been making your experience so smooth and enjoyable. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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dulce dominguez

October 6, 2025

5  out of  5
rating by dulce dominguez
"We had the best experience working with Mariela Dominguez. She was super sweet and patient with my partner and I. Mariela made us feel super comfortable and made sure all our questions were answered, made us feel like family. We definitely recommend coming to this office and asking for Mariela Dominguez."
We responded:
"Thank you, Dulce! I'm happy to hear about your wonderful experience with Mariela. It's great to know she made you and your partner feel comfortable and well-informed. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Zen Zen Sounds

October 1, 2025

1  out of  5
rating by Zen Zen Sounds
"Nicole, was very unprofessional it was unbelievable the lack of customer service skills and unprofessionalism that she displayed. I am so disappointed, I hope she doesn’t treat other people this way but she most likely does based on how comfortable she was with being extremely unprofessional. I should be surprised but I’m not with the way this generation is right now, it’s just really unfortunate to be treated so unkind. You never know what kind of a day a person is having, and I hope she learns to treat people more kind in the future."
We responded:
"Hi Zen Zen Sounds, We take feedback like this seriously and want to clarify. Nicole has not had any interactions of the nature you’ve described. The only recent situation was last week with a gentleman calling about a claim who became upset when Nicole explained that our office cannot determine fault. Claims decisions are made directly by the insurance claims department, not in our office. Nicole is a kind and professional team member who always treats our clients with respect. We regret that there may have been a misunderstanding, and we encourage anyone with concerns about a claim to contact the claims department so they can get the answers they need. Thank you for sharing your perspective."
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Jose Dominguez

September 26, 2025

5  out of  5
rating by Jose Dominguez
"Insurance agent Mariela was extremely helpful with all my questions and concerns on my car insurance. She made it really easy to understand as she explained everything very well. Definitely recommend"
We responded:
"Thank you, Jose! I'm happy to hear that Mariela was able to assist you with your insurance questions and concerns. It's wonderful to know she made the process easy to understand. We appreciate your recommendation! Let us know if there's anything else we can do for you."
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evelyn

September 23, 2025

5  out of  5
rating by evelyn
"Nicole Jimenez was super helpful throughout the whole process"
We responded:
"Thank you, Evelyn! I'm happy to hear that Nicole was so helpful during your experience. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Erik Gomez

September 22, 2025

5  out of  5
rating by Erik Gomez
"Mrs. Cuevas was of great help very knowledgeable and understanding of all insurances"
We responded:
"Thank you, Erik! I'm happy to hear that our officewas able to assist you with her expertise and understanding. We appreciate your feedback and are here if you need anything else!"
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Jorge Hernandez

September 17, 2025

5  out of  5
rating by Jorge Hernandez
"I had a wonderful experience working with Nicole Jimenez. She was incredibly helpful from start to finish. Nicole strikes the perfect balance between professionalism and friendliness. She's approachable, knowledgeable, and made the entire process feel stress free. I definitely recommend working with her!"
We responded:
"Thank you, Jorge! I'm happy to hear about your positive experience with Nicole. She truly embodies the professionalism and friendliness we strive for. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Pavel Umanzor

September 10, 2025

5  out of  5
rating by Pavel Umanzor
"⭐️⭐️⭐️⭐️⭐️ I had a great experience working with Nicole at JoAnn Cuevas - State Farm Insurance Agent. She made the process of setting up my auto and life insurance smooth and stress-free. Nicole took the time to answer all of my questions, explained everything clearly, and helped me find the coverage that worked best for my needs. I really appreciated her professionalism, patience, and genuine care. If you’re looking for someone knowledgeable and easy to work with, I highly recommend Nicole!"
We responded:
"Thank you, Pavel! I'm delighted to hear about your positive experience with Nicole. She truly excels at making the insurance process seamless and ensuring our customers feel supported. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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DAVIT HAMBARDZUMYAN

September 10, 2025

5  out of  5
rating by DAVIT HAMBARDZUMYAN
"Great customer service Ask for Mariela Dominguez Fast and efficient"
We responded:
"Thank you, Davit! I'm happy to hear that you received great customer service from Mariela Dominguez. It's wonderful to know that our team was fast and efficient in assisting you. Let us know if there's anything else we can do for you!"
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Fernando Ramirez

September 10, 2025

5  out of  5
rating by Fernando Ramirez
"Great smooth process switching over with Mariela . Highly recommend asking for her for all your insurance needs"
We responded:
"Thank you, Fernando! I'm happy to hear that Mariela made your transition smooth. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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Dan

September 10, 2025

5  out of  5
rating by Dan
"Melanie Jimenez is great! She’s been helping me with insuring my home and is very responsive. Also she let me know that my home was over insured and I’d be getting a refund (unheard of!)"
We responded:
"Thank you for your review, Dan! I'm happy to hear that Melanie has been so helpful with your insurance needs. It's wonderful that she could assist in adjusting your coverage and securing a refund. If you need anything else, feel free to reach out!"
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Charlie Puentes

September 6, 2025

5  out of  5
rating by Charlie Puentes
"En una sola palabra ¡Super!, muy buena atención, precios competitivos, muy profecional y fácil de entender todo. En resumen recomiendo mucho el servicio de Melani para facilitar cualquier trámite y poder hacer sus vidas mas fáciles..👌😃"
We responded:
"¡Gracias, Charlie! Me alegra saber que Melani te brindó una atención excelente y que encontraste nuestros precios competitivos y el servicio claro. Estamos aquí para hacer tu experiencia lo más sencilla posible. ¡No dudes en contactarnos si necesitas algo más!"
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Tiffany Schmidt

September 5, 2025

5  out of  5
rating by Tiffany Schmidt
"Nicole Jimenez was persistent, patient, and was extremely helpful! She engaged in convo and provided great customer service!"
We responded:
"Thank you, Tiffany! I'm happy to hear that Nicole provided you with such excellent service. Her dedication and patience are truly valued in our office. If there's anything else we can assist you with, feel free to reach out!"
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Kippi Sullivan

September 4, 2025

5  out of  5
rating by Kippi Sullivan
"Melanie Jimenez is the best!!! She is very friendly and patient. She was very helpful with changing over policies and getting started on a new one. She went above and beyond to explain everything and make sure that we were both on the same page. I haven’t experienced such good customer service with any other company I have dealt with recently. Thank you Melanie!!"
We responded:
"Thank you, Kippi! I'm so happy to hear about your positive experience with Melanie. Her dedication to providing excellent service and ensuring clear communication is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Detroner Hamel

September 3, 2025

5  out of  5
rating by Detroner Hamel
"Never a moment of disappointment with Melanie. Definitely does well!"
We responded:
"Thank you, Detroner! I'm happy to hear that Melanie has consistently provided you with excellent service. We appreciate your feedback and look forward to continuing to meet your insurance needs. If there's anything else we can assist you with, just let us know!"
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Vida

August 30, 2025

5  out of  5
rating by Vida
"Melanie Timenez"
We responded:
"Thank you, Vida! I'm happy to know that Melanie provided you with excellent service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Belem Bece

August 30, 2025

5  out of  5
rating by Belem Bece
"I'm so grateful to have Melanie Jimenez as State Farm Agent! From the beginning , she was incredibly helpful, knowledgeable, pleasant, kind, polite and very "Professional. Thank you State Farm for having an amazing agent! Melanie Jimenez YOU ARE THE BEST!"
We responded:
"Thank you, Belem! I'm delighted to hear about your positive experience with Melanie Jimenez. She truly embodies the qualities we strive for in our team. Your kind words mean a lot to us. If there's anything else we can assist you with, feel free to reach out!"
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Viviana Sanchez

August 29, 2025

5  out of  5
rating by Viviana Sanchez
"They are amazing I worked with Mariela and she was able to bundle our cars and home insurance and get us a great rate she was a pleasure to work with! And made everything very simple and easy!"
We responded:
"Viviana, thank you for your wonderful feedback! I'm happy to hear that Mariela was able to assist you with bundling your insurance and securing a great rate. Making the process simple and easy is what we strive for. If you need anything else, feel free to reach out anytime!"